NRL News

Virtual pregnancy help tool provides another way to reach clients

by | Jan 20, 2023

By Tabitha Goodling

The HopeSync pregnancy help communication tool was a vital resource recently when a young woman was undecided about her pregnancy in central Pennsylvania.

Corner of Hope Family Resource Center in Shamokin, Pa., had been enrolled with HopeSync program for only a year.

Client services Director Linda Harris has been talking with abortion-minded women at the center for five years. This past October Harris was working from home with Covid when her office called her and told her an abortion-minded woman had some questions.

“We spoke virtually,” Harris said of her time with the client. The father of the baby and the couple’s infant was also at the visit. 

“She said she just had a baby and could not have another,” Harris said. The young woman had been to the center in the past for assistance. Because of the trust that had been built, Harris said she felt the client was seeking information from the office before she went forward with purchasing the abortion pills.

“She wanted to know what happens during an abortion,” Harris said. 

It was then that Harris offered to text her the information via HopeSync. 

The HopeSync program has a two-tier system.  There is an “Abortion Concern Tree” which has 150 videos and other information regarding the procedure.

There is also the option to pull from the “Literature Concern Tree” that has more than 200 textable brochures on a variety of topics such as parenting, sexual health, and infant care.

The content is in triplicate form according to its website: educational, professional and relational. The educational aspect has all of the facts about abortion, how it works and the side effects and risks. Doctors are presented on video explaining the information in more details. These medical professionals are men and women who had previously performed the procedures. There is also feedback from women who have experienced abortion which makes up the relational content.

Harris sent her client three texts with information. She said HopeSync recommends sending no more than three separate texts so as to not overwhelm the client. 

Harris said when she returned to her office a few days later she called the client and left a voicemail. In many cases, there is no returned call from the clients.

This particular client from October returned Harris’s call. She and the baby’s father made the decision to move forward with the pregnancy as a result of the information they viewed from HopeSync. 

Harris said when her center started with HopeSync in early 2022 it was on a trial basis. They eventually went on board with a full subscription. 

Harris is using the program more regularly. As 2023 started she talked with a client in person and offered to text her more information. 

“HopeSync is just very beneficial,” Harris said, whether center workers learn the decisions of their clients or not.

It is a way to connect with the clients when the clients have a need and can only be reached virtually.

“I would recommend HopeSync because it is factual, medical information to share with our clients that can confirm for them what we have hopefully already shared with them,” she said. 

 “It enables us to reach them in a way that they are familiar with, especially the woman that we talk to on the phone and can’t get to come in to the center,” said Harris. “It allows us to share with them testimonies of girls who have already walked through what they are currently going through. HopeSync is definitely a blessing to our ministry.” 

More information on HopeSync is available HERE.

Editor’s note. This appeared at Pregnancy Help News and is reposted with permission.